Cancellation and Refund Policy

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.Your refund will be processed once we receive the originally ordered item back from the courier.

If the cancellation is after your product has shipped:

–    For products such as rudraksha, etc. – If we have a no questions asked refund/replacement policy for 30 days. This becomes void in case you have tampered with the product such as removing silver capping, etc.

–   There can not be any cancellation for perishable products such as certain Puja Samagris.

How long will it take to process my cancellation request?

Once you request the cancellation of item(s) in your order, it will take us a maximum of 2-3 business days to cancel the order and 5-6 days to initiate a refund. You will be notified of the same by email. Your refund will be processed soon after we receive the cancelled items back from the courier.However, if you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund.

Can I cancel a part of the order?

No.

Whom Should we contact to get the money transferred of the cancelled product?

Please send in a mail to [email protected] having all your bank account details. Benificary name; Account Number; Bank Name; Bank Branch; IFSC code; and your mobile number

How do I return an item purchased on TemplePurohit?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return, you will have to ship the product back to us. We will return your shipping cost. Just send us a mail along with your order id and your issue with the product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]